Terms of service

Overview

This website is operated by CLOTH & COTTAGE LLC under the store name Clothcottagehome. We offer carefully selected home textile and fabric storage products through this website.

By visiting our website or placing an order, you agree to these Terms of Service and the policies linked below.

Online Store Use

You may use this website only for lawful personal shopping purposes.

Please do not use the website to:

  • Submit false account, billing, payment, or delivery information

  • Interfere with website security or operation

  • Upload harmful code or attempt unauthorized access

  • Copy, reproduce, or commercially use website content without permission

  • Purchase products for unauthorized resale or fraudulent activity

  • Violate applicable laws or the rights of another person

You confirm that you are at least the age of majority in your state of residence or are using the website with the involvement of a parent or legal guardian.

Product Information

We work to present product descriptions, dimensions, materials, prices, availability, and images accurately.

Product colors and appearance can vary slightly because of lighting, photography, manufacturing variations, and device display settings. Please review the product page before placing an order.

Products and quantities are subject to availability.

Orders

After an order is submitted, an order confirmation is sent to the email address provided during checkout.

We reserve the right to cancel or limit an order when:

  • Payment cannot be authorized

  • Billing or delivery information is incomplete or inaccurate

  • An item is unavailable

  • A pricing or inventory error is identified

  • Fraudulent or unauthorized activity is suspected

  • The order violates these Terms of Service

If a paid order is canceled, the payment will be refunded to the original payment method.

Please review your name, email address, delivery address, and order details before completing checkout. Contact us promptly if a correction is needed. An address change cannot be completed after an order has entered fulfillment.

Prices and Payment

Product prices are displayed in U.S. dollars. Applicable taxes and delivery charges are shown during checkout before payment is submitted.

We accept the payment methods listed in our Payment Policy.

Payment information is processed through authorized payment providers. Clothcottagehome does not store complete payment card numbers.

Shipping

Orders are shipped only to eligible addresses within the contiguous 48 United States.

Delivery areas, order processing times, transit times, delivery charges, free-delivery eligibility, carrier information, and address restrictions are explained in our Shipping Policy.

Returns, Exchanges, and Refunds

Eligible products can be returned within 30 calendar days under the conditions stated in our Return & Refund Policy.

Please request return approval before sending an item to our return facility. Returns sent without approval or to the company’s business address can be delayed or refused.

Personal Information

Our collection and use of personal information are explained in our Privacy Policy and Cookie Policy.

Intellectual Property

The website design, written content, graphics, product presentation, logos, and other website materials belong to CLOTH & COTTAGE LLC or their respective rights holders.

Website materials cannot be copied, republished, distributed, modified, or used commercially without written permission.

Third-Party Services and Links

Our website uses third-party services to support hosting, checkout, payment processing, analytics, advertising, order fulfillment, and delivery.

Links to third-party websites are provided for convenience. Those websites operate under their own terms and privacy practices.

Errors and Availability

If a product, price, promotion, delivery detail, or other website information contains an error, we can correct the information and contact affected customers.

If an error affects a submitted order, the customer will be given the available resolution, including cancellation and a refund when appropriate.

Disclaimer and Limitation of Liability

We provide the website and products in accordance with applicable consumer protection laws.

To the fullest extent permitted by law, CLOTH & COTTAGE LLC is not responsible for indirect or consequential losses resulting from misuse of the website or products.

Nothing in these Terms of Service limits rights or remedies that cannot legally be excluded under applicable law.

Governing Law

These Terms of Service are governed by the laws of the State of Missouri and applicable United States federal law.

Changes to These Terms

We can revise these Terms of Service when our website, business practices, or legal obligations change. The version displayed on this page applies when the website is used or an order is placed.

Contact Information

Questions about these Terms of Service can be submitted through our Contact Us page or by using the information below:

CLOTH & COTTAGE LLC
216 N Marion St
Kirksville, MO 63501-2960
United States

Email: support@clothcottagehome.com
Phone: +1 (704) 617-1791
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM ET
Email replies within 1–2 business days.