Terms of service
These Terms of Service govern your use of clothcottagehome.com and purchases made through Clothcottagehome.
By visiting our website, creating an account, or placing an order, you agree to these Terms and the policies referenced on our website.
Eligibility
You must be at least 18 years old and legally able to enter into a purchase agreement to place an order.
Customer accounts are optional and are not required to complete checkout.
If you create an account, you are responsible for keeping your login information confidential and for activity performed through your account.
Products and Product Information
We sell physical home textile and fabric storage products.
We make reasonable efforts to display product information accurately, including:
- Product descriptions
- Dimensions
- Materials
- Colors
- Prices
- Availability
- Product photographs
- Care instructions
Actual product colors may appear slightly different because of lighting, screen settings, materials, and normal production tolerances.
Measurements may have minor differences depending on the product and measurement method.
We may update product information, correct errors, or discontinue products when reasonably necessary.
Orders
Submitting an order is an offer to purchase a product.
An order confirmation means that we received your order, but it does not guarantee final acceptance or shipment.
We may decline, limit, or cancel an order for reasons including:
- Payment authorization problems
- Suspected fraud
- Incorrect pricing
- Inventory errors
- Unsupported shipping addresses
- Incomplete order information
- Website or checkout errors
- Misuse of the website
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.
Prices and Currency
All prices are displayed in U.S. dollars (USD).
Prices may change without notice, but a price change will not normally affect an order that has already been accepted.
Applicable shipping charges and sales tax are displayed during checkout.
If a material pricing error affects an order, we may contact the customer for instructions or cancel and refund the order.
Payments
Payment must be successfully authorized before an order enters fulfillment.
We accept the payment methods shown during checkout, which may include:
- Visa
- Mastercard
- American Express
- Discover
- Shop Pay
- Apple Pay
- Google Pay
- PayPal
Payment providers may apply their own terms, privacy practices, and security checks.
We do not offer installment plans, gift cards, cash on delivery, or payment by check.
Sales Tax
Applicable sales tax is calculated automatically during checkout based on the order and delivery information.
Product prices do not include sales tax unless clearly stated otherwise.
Shipping and Delivery
Orders are subject to our Shipping Policy.
We currently ship only to eligible addresses within the 48 contiguous United States. Processing and delivery times are estimates and may be affected by carrier delays, weather, address problems, and events outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Eligible products may be returned within 30 calendar days after delivery.
We do not accept exchanges or product-for-product replacements.
Customers must contact us and receive return approval before mailing a product. Approved return instructions will include the correct return address.
Order Changes and Cancellations
Contact us as soon as possible if you need to change or cancel an order.
Changes and cancellations are only possible before fulfillment begins and cannot be guaranteed.
Once an order has shipped, it cannot be canceled and must follow the applicable return process after delivery.
No Separate Product Warranty
We do not provide a separate commercial product warranty.
This does not exclude or limit consumer rights, implied warranties, or remedies that cannot legally be excluded.
Damaged, defective, and incorrect products are handled according to our Return & Refund Policy.
Website Use
You may use our website only for lawful personal shopping and related purposes.
You may not:
- Violate applicable laws
- Submit false, misleading, or fraudulent information
- Attempt unauthorized access to accounts, systems, or data
- Introduce malware or harmful software
- Interfere with website operation or security
- Scrape or automatically collect website content without permission
- Copy or commercially exploit website content without authorization
- Place orders for fraudulent or unauthorized resale purposes
- Harass customers, employees, contractors, or other users
We may restrict access or cancel orders if we reasonably believe the website is being misused.
Intellectual Property
Website content, including text, graphics, logos, product presentation, photographs, page design, and other materials, is owned by or licensed to the store and may be protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, republish, sell, or commercially use website content without permission, except where applicable law permits.
Third-Party Services and Links
Our website may use or link to services provided by Shopify, payment providers, Google, FedEx, and other third parties.
We are not responsible for the independent content, availability, security, or privacy practices of third-party websites and services.
Your use of a third-party service may be subject to that provider’s terms and policies.
Website Availability
We make reasonable efforts to keep the website available and accurate.
Access may occasionally be interrupted because of maintenance, technical problems, security concerns, service provider interruptions, or events outside our reasonable control.
We may update or discontinue website features when reasonably necessary.
Errors and Corrections
Website information may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery times, or availability.
We may correct these issues and update information when identified.
If an error materially affects an order, we may contact the customer or cancel and refund the affected order.
Limitation of Liability
To the extent permitted by law, Clothcottagehome is not responsible for indirect, incidental, special, or consequential losses resulting from use of the website or products.
Nothing in these Terms excludes or limits liability, consumer protection, or other rights that cannot legally be excluded or limited.
Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims resulting from:
- Your unlawful use of the website
- Your violation of these Terms
- Your infringement of another person’s rights
- Fraudulent or intentionally harmful activity
Termination
We may suspend or terminate access to the website for serious or repeated violations of these Terms.
Termination does not affect obligations relating to completed orders, payments, refunds, intellectual property, or other provisions that reasonably continue after termination.
Severability
If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.
No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean we permanently waive the right to enforce it later.
Governing Law
These Terms are governed by applicable laws of the State of Missouri and the United States, without limiting mandatory consumer protections that apply where required.
Changes to These Terms
We may update these Terms to reflect changes in our services, policies, technology, or legal obligations.
The revised version will be posted on this page with an updated “Last Updated” date.
Contact Us
Clothcottagehome is operated by CLOTH & COTTAGE LLC.
Questions about these Terms may be sent to support@clothcottagehome.com.
Business address:
216 N Marion St
Kirksville, MO 63501-2960
United States