Contact Us

We can assist with product questions, orders, shipping, delivery, returns, exchanges, refunds, payments, customer accounts, and privacy requests.

Customer Service

Email: support@clothcottagehome.com
Phone: +1 (704) 617-1791
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM ET
Email response time: Within 1–2 business days

You can also use the contact form on this page. For assistance with an existing order, please include:

• Your full name

• Order number

• Email address used during checkout

• A clear description of your question or request

If an item arrived damaged, defective, or incorrect, please include clear photographs of the product, packaging, shipping label, and affected area.

Please do not send complete payment card numbers, passwords, account credentials, or other sensitive financial information through email or the contact form.

Returns and Exchanges

Please contact us and receive approval before sending a return or exchange.

After approval, we will provide a prepaid return shipping label and the applicable return instructions. Additional eligibility requirements are available in our Return & Refund Policy.

Company Information

Store name: Clothcottagehome
Legal company name: CLOTH & COTTAGE LLC
Website: clothcottagehome.com

Business address:
216 N Marion St
Kirksville, MO 63501-2960
United States

Fulfillment and Approved Return Facility

Abacus Logistics 3PL
2201 Lakeview Rd
Mexico, MO 65265
United States

This facility handles order fulfillment and approved returns. Please contact Clothcottagehome customer service before mailing a return. Packages sent without prior approval or the provided return instructions are not eligible for processing.

For delivery areas, shipping charges, processing times, and estimated transit times, please review our Shipping Policy.